Complaints

 

Right to File a Complaint

If you believe your rights have been violated, you are entitled to file a complaint with us, the Secretary of the Department of Health and Human Services, Medicare, or your State Board of Pharmacy.  All complaints will be kept confidential, and will not affect your treatment under any circumstances.

Contacting the Compliance Officer

Santa Rosa Pharmacy:
contact@santarosarx.com
2050 W County Hwy 30A Unit M1-106, Santa Rosa Beach, FL 32459

Other Contacts

Secretary of the Department of Human Services:
https://www.hhs.gov/conscience/complaints/index.html
800-368-1019

MEDICARE:
medicare.gov
1-800-MEDICARE

Florida Board of Pharmacy:
https://floridaspharmacy.gov/help-center/how-do-i-file-a-complaint/

URAC:
https://www.urac.org/contact/file-a-grievance/

ACHC:
https://www.achc.org/contact/

Contact Us:
Toll-Free: 855-957-6220
Direct: 850-622-3313

Fax: 850-622-3255

Business Hours:
Mon-Fri: 8:30AM - 5PM

TTY and TTD

Please Dial 711 to be automatically connected to a TRS communications assistant. It’s fast, functional and free. Dialing 711, both voice and TTY-based TRS users can initiate a call from any telephone, anywhere in the United States.